Agreement
By registering for or attending any public training with ELIQUENT Life Sciences, Inc. (“we”, “us”, or “our”), either individually or on behalf of a company or other third party, you (the “Registrant”) agree that these Terms and Conditions (“Terms”) govern your registration and participation. Please read these Terms carefully before you complete your registration and/or attend any public training. The Registrant and we may each be referred to as a “Party” and collectively as the “Parties”.
Registration Fees
Registration is completed only when full payment is received (or an accepted purchase order is confirmed) by us. Registration fees are due and payable prior to the start of the training. All fees are quoted in U.S. dollars and exclude applicable taxes, unless stated otherwise. Payments may be subject to foreign exchange fees (e.g., due to currency conversion).
Payment
Payment may be made by company check, credit card (Visa, American Express, or MasterCard), or purchase orders, and our receipt of payment or a purchase order constitutes your acceptance of these Terms.
Training Materials
Registration fees cover the training materials for in-person and virtual instructor-led training, including an eBook and all relevant handouts, which are delivered electronically. Due to copyright restrictions, we are unable to provide any standards for training. We reserve the right to revise or update the training content.
Attendance, Late Arrivals, and No-Shows
You are expected to arrive on time for the training. No refunds or credits will be given for late arrival or no-shows.
Substitutions, Transfers, and Cancellation Policy
Substitutions
If you cannot attend a registered training, you may designate a substitute Registrant to attend in your place. Substitutions can be made at any time before the training start date at no additional charge; however, you must inform us by emailing customerservice@eliquent.com, and providing the names of the original Registrant and the substitute Registrant, along with the course name and training date.
Transfers and Cancellations
You may transfer to a different training session subject to availability. Transfers and cancellations will be charged as follows:
-
22 or more days before the training start date: no charge
-
15 – 21 days before the training start date: 25% of the registration fees
-
8 – 14 days before the training start date: 50% of the registration fees
-
7 or fewer days before the training start date: 100% of the registration fees
Email your transfer or cancellation requests to customerservice@eliquent.com, and include the Registrant’s name, course name, and training date
Training Location and Logistics
Location Information for In-Person Trainings; Health and Safety
Program schedules with start times will be sent with registration confirmation. Details of the in-person training location will be provided once the training session is confirmed. You are responsible for all travel-related expenses, such as airfare, visas, accommodation, and other costs incurred to attend the in-person training. We reserve the right to cancel or relocate a training session for scheduling, logistical, or operational reasons. Registration fees cover lunch, in addition to the training materials.
You must comply with venue health and safety instructions.
Links and Login Information for Virtual Instructor-Led Training
Access to the virtual training classroom and training materials will be granted only after full payment is received. Links and login information for the virtual classroom and training materials are generally sent by email on the Friday before the training begins. Phone charges incurred if a dial-in number is used to join the audio portion of the training are the responsibility of the Registrant. You are responsible for having the appropriate technology to join the training, including a computer with a web browser, and a web camera with a microphone.
Code of Conduct and Behavior
You must conduct yourself professionally and respectfully during the training session. Harassment, discrimination, or other abusive behavior toward instructors, other registrants, or staff is strictly prohibited. To ensure an optimal learning environment, we reserve the right, at our sole discretion, to remove disruptive registrants without refund.
Materials, Intellectual Property, and Permitted Use
Training materials are provided for the Registrant’s personal, non-commercial use only. All intellectual property rights in the training materials remain with ELIQUENT Life Sciences, Inc. or its third-party licensors. You may not copy, reproduce, post, sell, or redistribute training materials without our prior written consent.
Recordings; Feedback
For quality assurance and training purposes, we may monitor our training session or any portion thereof by recording the session. These recordings will not be shared with you. By attending the training, you consent to being recorded and grant us a perpetual, worldwide, royalty-free license to use, store, reproduce, and distribute such recordings (including audio, video, images, and quotes) for training and related internal business purposes. If you do not consent to being recorded, you must not participate in the training. You may contact customerservice@eliquent.com prior to the training session to discuss alternative options. We will try to accommodate reasonable requests where feasible. You are prohibited from photographing or recording any training session.
We may collect suggestions, comments, or other feedback regarding our training from you. You agree that we may use, reproduce, modify, and share such feedback internally for any business purpose, with or without attribution, without restriction, and without any further obligation to you.
Accessibility or Other Special Requests
We prohibit discrimination on the basis of race, national origin, religion, gender, age, disability, or any other characteristic protected by law.
If you require accessibility support, special dietary arrangements (for in-person trainings), or other reasonable accommodation, please provide this information when you register by contacting customerservice@eliquent.com. We will make reasonable efforts to accommodate reasonable requests, but we are unable to guarantee fulfillment of all requests.
Confidentiality; Publicity
You are prohibited from recording, capturing, or distributing any materials, content, or discussions shared during a training session that are not publicly available, including those shared by other registrants. Any such information shared during the training session must be kept strictly confidential and may not be disclosed, copied, reproduced, or distributed without our prior written authorization.
Data Protection and Privacy
We will collect and process registration data and contact details to administer your registration, send training materials, and for lawful marketing when permitted. Our collection, use, and sharing of your personal data is subject to our Privacy Policy, as amended or updated from time to time. By registering for or attending any public training with us, you acknowledge that you have read our Privacy Policy.
Warranty Disclaimer; Limitation of Liability
THE TRAINING AND TRAINING MATERIALS ARE PROVIDED “AS IS” AND WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, ABOUT ANY SPECIFIC OUTCOMES OR THAT THE TRAINING WILL BE UNINTERRUPTED OR ERROR-FREE.
TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM, ACTION, OR DEMAND, INCLUDING THOSE BROUGHT BY THIRD-PARTY(IES), ARISING OUT OF OR RELATING TO THIS AGREEMENT, ANY TRAINING SESSION, OR TRAINING MATERIALS, IS LIMITED IN THE AGGREGATE TO THE TOTAL FEES PAID BY YOU FOR THE RELEVANT TRAINING SESSION GIVING RISE TO THE CLAIM, ACTION, OR DEMAND. YOU HEREBY RELEASE US AND OUR AFFILIATES FROM ANY AND ALL INDIRECT OR CONSEQUENTIAL LOSSES, DAMAGE, HARM, LIABILITIES, COSTS, AND EXPENSES (INCLUDING REASONABLE LEGAL EXPENSES AND ATTORNEY’S FEES).
Indemnity
You will indemnify and hold us and our affiliates harmless against any claims, actions, or demands, including those brought against us by third-party(ies), arising from your breach of these Terms, unlawful conduct, or misuse of the training materials.
Force Majeure
We are not liable for any delay or failure to perform due to events outside our reasonable control, including any delays or failures caused by natural disaster, fire, government action, epidemic, power outages, acts of the public enemy, or strikes or other labor disputes. If a training session cannot be held due to a force majeure event, we may reschedule the training or offer a refund.
Governing Law; Dispute Resolution
These Terms and any dispute or claim arising out of or in connection thereto or the public trainings organized by us, including non-contractual disputes or claims, shall be governed by and construed in accordance with the laws of the state of Delaware, USA, without regard to its conflict of laws principles or that of any other jurisdiction. Any dispute, claim, or action arising out of or in connection with these Terms or any public training will be subject to the exclusive jurisdiction of the competent state or federal courts in Delaware, USA, and the Parties hereto consent to the personal jurisdiction of such courts.
Before initiating any legal action or proceeding arising out of or in connection with these Terms or any public training, the Parties agree to first attempt to resolve the dispute informally and in good faith. The Registrant must provide written notice of any dispute, including a brief description of the issue and the relief requested, to customerservice@eliquent.com. If the dispute is not resolved within sixty (60) days following our receipt of such notice, either Party may pursue any remedies available at law or in equity. Notwithstanding the foregoing, we may seek immediate injunctive or other equitable relief at any time to protect our intellectual property, confidential information, or other proprietary rights.
Relationship of the Parties
The relationship between you and us is that of independent parties. Nothing in these Terms shall be construed to create an employer-employee, partnership, joint venture, or agency relationship between the Parties. The Registrant has no authority to act on our behalf in any manner.
Entire Agreement; Severability
These Terms, together with any registration and payment confirmations, constitute the entire agreement between the Parties regarding the training and supersede all prior understandings, communications, or agreements, whether written or oral. In the event of any conflict or inconsistency, these Terms shall govern and prevail. If any provision of these Terms is held to be invalid, illegal, or unenforceable under applicable law, such provision shall be enforced to the maximum extent permitted by applicable law and the remaining provisions shall remain in full force and effect.
Registration is personal to the Registrant and may not be assigned, transferred, resold, or shared, in whole or in part, without our prior written consent, except for substitutions permitted in accordance with these Terms. If we fail in any one or more instances to enforce any provision of these Terms, such failure shall not be construed as a waiver of any other provision or of such provision on any other occasion.
For clarity, the word “including”, as used in these Terms, means “including without limitation”.
General Inquiries
For general inquiries or questions, you may contact us at customerservice@eliquent.com.
Acceptance and Revisions
By completing your registration or attending a public training session, you agree to these Terms, and your acceptance is confirmed through (i) acknowledgment during website registration, or (ii) receipt of a registration confirmation email or invoice incorporating these Terms by reference. We reserve the right to update these Terms from time to time to reflect changes to our services, legal requirements, or business practices, by posting updates on our website. These updates will become effective upon posting, unless otherwise stated in the updated Terms. Registrants are responsible for reviewing the Terms periodically for updates. By continuing to participate in the training after such updates become effective, you agree to be bound by the revised Terms.