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Public Training Course Dates & Information:

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On-site TrainingOn-site Training

A customizable, cost-effective solution for groups of 5 or more. Contact us to learn more »

On-site TrainingGroup Discount Save up to 25%

Enroll three students in the same course (held on the same date and at the same location) at the regular price and receive a fourth enrollment for free. *This offer cannot be combined with any other promotional offer(s).

Optimizing Teams for Success

Do you find yourself dreading projects that require a team?  When team members don’t understand how to work together efficiently, chaos can result.  However, teams are fundamental to organizational success and it is imperative to learn the proper way to lead and serve on them.  Based on our book The Team Handbook — which is included in The 100 Best Business Books of All Time and is the leading resource on teamwork for both team leaders and team members — this two-day course will give you the tools and methods you need to lead or help your team members work together smoothly and achieve success.


Upcoming Dates and Locations

Please Contact Us if you need additional information or if you don't see a date that works for you. To register by phone, call 1.800.472.6477  |  On-Site training available, learn more »

There are currently no public dates scheduled. All our courses are available to be held at a location of your choice. Please contact us for more information.


  • Define a team charter and its elements (PRISM)
  • Master the meeting skills process and use it properly
  • Learn various methods for decision making
  • Recognize various improvement approaches and be able to employ them properly
  • Understand project team roles and responsibilities
  • Develop an action plan to take back to your organization


  • The three components of excellence: quality, scientific approach, all one team 
  • Appropriate meeting behaviors, such as listening, checking for understanding, and managing discussions
  • Effective meeting tools, such as brainstorming, warm-ups, agendas, ground rules, affinity diagrams, meeting note formats, and multivoting
  • Improvement tools and techniques, including deployment flowcharts, data collection forms, Pareto charts, and cause-and-effect diagrams
  • Project closure

Who Should Attend

Any member of an organization who must work with others to reach common goals, such as a team sponsor, coach, leader, or member.  This course is particularly helpful for supervisors, managers, directors, and executives who need to rely on teams in order to accomplish organizational objectives.

Number of Days: 2
CEUs: 1.5
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The dates you choose. The location you want.
The results you need!

Bring any of our classes to your location - Oriel STAT A MATRIX on-site training is the perfect solution for training groups of five or more employees or launching a companywide training effort. It's cost-effective, completely customizable, and absolutely hassle-free. For more information, call 1.800.472.6477 or Contact Us.

Get answers right now. Call 1.800.472.6477