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Virtual seminars run as 1/2-day sessions. In-person classes run as full-day sessions. See the virtual session daily class times.
There are no public training classes scheduled right now but this class can be delivered privately to 6 or more people at any time. Ask us for details!

Course Details


Understand how to prepare, conduct, and follow-up on internal audits for ISO 9001.

  • Internal Quality Systems Assessment: Discuss the elements of a quality system, interpretation of the requirements of ISO 9000, and what third-party assessment agencies look for.
  • The Three Audit Phases: Planning, execution, and follow-up are examined closely using concepts detailed in ISO 19011.
  • Planning and Auditing: How to prepare for an audit and manage your resources effectively.
  • Conducting the Audit: How to collect objective evidence and document observations, including techniques for effective questioning and listening.
  • Follow-Up Activities: How to verify effectiveness and adequacy of corrective action, close out an audit, and conduct follow-up surveillances.


  • Analysis and interpretation of ISO 9001:2015
  • The quality system
  • The quality audit cycle
  • Preaudit activities
  • Internal audit case study
  • On-site audit activities
  • Report writing, nonconformity reports
  • Corrective action (case study)
  • Final examination (1 hour)

Who Should Attend

This is a perfect fit if you will be conducting, managing, or participating in internal (first-party) audits, or helping to develop an ISO 9001 quality system. Also great if you are involved in developing, implementing, and/or maintaining an internal audit system that meets the requirements of ISO 9001.

  • Virtual Half-Days

  • In-Person Full-Days

  • CEUs


Virtual Session Details

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