One of the cute annoyances of 4-year-olds is their persistent inquisitive nature. Why can’t I have another piece of cake? Why do a I need to take a nap now? Why can’t I have Froot Loops for dinner?…» Read more
Now that you have convinced management that they should dedicate resources to solving a specific problem, it’s time to get started on solving it.
Woohoo, let’s go!
Not so fast…you’ll probably need some help.…» Read more
“If I had an hour to solve a problem I’d spend 55 minutes thinking about the problem and 5 minutes thinking about the solution.”
Pretty smart advice from Albert Einstein.…» Read more
“Never try to solve all the problems at once — make them line up for you one-by-one.”
This quote by author Richard Sloma captures the essence of effective root cause analysis.…» Read more