TL 9000 > Training and Consulting

Oriel STAT A MATRIX’s consulting staff has extensive experience and includes experts who actively participated in the QuEST Forum’s development of the TL 9000 standard. In addition, Oriel STAT A MATRIX was one of the first two QuEST Forum–approved developers and providers of TL 9000 training materials. As such, our customers can be assured they receive current, accurate information on the industry-accepted interpretations of the TL 9000 specification.

Our lead TL 9000 consultant is 1 of only 20 people worldwide to earn the TL 9000 Expert Practitioner certification.
 

Our approach to TL 9000

Oriel STAT A MATRIX’s Integrated TL 9000 Implementation Program is a comprehensive turnkey approach aimed at helping organizations achieve TL 9000 registration.

Our approach combines the elements of upfront planning, TL 9000 training, and follow-up consultation to ensure effective knowledge transfer and successful implementation efforts throughout the project.

Our experienced telecommunications industry consultants and trainers can help your organization comply with Release 5.0 of the TL 9000 Requirements and Release 4.5 of the TL 9000 Measurements

Our standard training courses include those listed below. Click on any course title for more information.
 
Course Name Public On-site
Advanced Lead Auditor Training
Internal Auditor Training for TL 9000
Lead Auditor Training for TL 9000
TL 9000 Quality Management System Measurements
TL 9000 Requirements

Are your audits helping your organization meet its strategic goals? Are you looking to acquire skills to make your audit program the catalyst for tangible improvement to your organization’s bottom line? Click to learn more.

Learn how to develop, implement, and audit an internal quality system that meets the requirements of ISO 9001 and TL 9000. This RABQSA-certified internal auditor course includes workshops tailored for the telecommunications industry and discussions of ISO 9001 and TL 9000.

This version of our RABQSA-certified lead auditor course features workshops tailored to the working environment of the telecommunications industry, as well as discussions on the contents of ISO 9001 and TL 9000. This course is designed specifically to help you learn to audit in the telecommunications industry.

This interactive two-day program provides you with an understanding of TL 9000 measurements and the means necessary to collect, prepare, analyze, and report the data. Click to learn more.

Understand and interpret TL 9000 requirements and their meaning, and what compliance means to your organization. Click to learn more.

 

See Training Courses