Objectives

• Recognize the evolution of the ISO 9000 series over the years.
• Assess the overall impact the new standard will have on your current quality management system.
• Understand the new clause structure of Annex SL, the ways it impacts how standards are written, and the fundamental changes being introduced in the new ISO 9001.
• Recognize the opportunity to make quality management a strategic function within your organization and learn how it can have a positive impact on your organization’s business results.
• Learn about the agreed-on period to transition to the new standard in order to maintain/expand current certification or achieve certification.
• Recognize the implications of the new requirements on management and auditors.
• Establish an action plan to achieve and maintain certification to ISO 9001:2015.
   

Topics

• The new ISO 9001 standard - a clause-by-clause review
• Evaluating the QMS performance
• Improving the QMS performance
• Linking process metrics to key performance indicators (KPIs)
• The transition period and a recommended action plan

Who Should Attend

Senior managers, operational managers, management representatives, quality managers, auditors, and other professionals engaged in the implementation and auditing of their organization’s quality management system.