Oriel STAT A MATRIX founder Dr. Stanley A. Marash was one of the original examiners for the Baldrige Award. Because of this unique perspective, our consultants understand that it is imperative for organizations to achieve performance excellence in order to succeed in today's competitive marketplace.
About The Malcolm Baldrige National Quality Award
The Malcolm Baldrige Award was created in 1988 and is based on the integrated and aligned systems model, which was the first clearly delineated and internationally recognized total quality management (TQM) model.
The Baldrige award was developed by the U.S. Department of Commerce to encourage organizations to embrace the principles and practices of TQM and thus increase their competitiveness.
In 1992, a model akin to that of the Baldrige Award was created by the European Foundation of Quality Management and is now the basis for the European Quality Award.
The Baldrige Model focuses on operational excellence at the strategic level, having management systems as a solid foundation.
The following illustration shows how the Baldrige Framework relates to improvement methodologies such as Lean and Six Sigma. Additionally, the Baldrige Program's directive notes the following: "The Baldrige Criteria, Lean, and Six Sigma are complementary, not mutually exclusive.’’ Many organizations use the Baldrige framework to develop an overall performance map to identify areas that need improvement, and then they use Lean and Six Sigma to redesign or improve their processes.
For more information about the Baldrige Performance Excellence Program, visit http://www.nist.gov/baldrige/ or contact us. For a comprehensive listing of all our training seminars or to register for a course, click here.